Since its global launch, SMC APP has achieved yet another milestone, thanks to its stable platform services and continuously optimized task system — the total number of employees has now exceeded 500,000. This achievement not only highlights the company’s rapid growth and international influence in the online work platform sector but also signifies that plans for the company’s IPO have officially been put on the agenda, laying a solid foundation for future capitalization and operations
“From just a few thousand to hundreds of thousands, we have witnessed the trust and support of online workers worldwide. Today’s success belongs to every SMC member,” company executives stated during an internal celebration. “Going public is a natural stage of our development and an important commitment to our employees and investors.”
New Challenges from Rapid Growth
However, the leap in workforce size has also brought new challenges. With the steady increase in users and tasks, daily payroll withdrawals and deposit orders have surged to hundreds of thousands. Delays and slow processing in the local banking system have caused efficiency to drop during peak hours; insufficient electricity supply and unstable network connectivity have further hindered data interactions between banks and payment systems, resulting in delayed salary payments for some employees. In certain cases, wages may take more than 72 hours to arrive.
Executive-Level Coordination and Optimization Measures
After a series of in-depth discussions with local electricity providers, network operators, and banking institutions, SMC’s senior management has developed a financial reserve talent training program and introduced targeted optimization measures to ease payment channel congestion. To streamline withdrawal processes, the company will adjust withdrawal schedules for different employee levels as follows:
Monday: Withdrawals allowed for K1-level employees only (09:30 AM – 05:30 PM)
Tuesday: Withdrawals allowed for K5 and K6-level employees only (09:30 AM – 05:30 PM)
Wednesday: Withdrawals allowed for K7 and K8-level employees only (09:30 AM – 05:30 PM)
Thursday: Withdrawals allowed for K9-level employees only (09:30 AM – 05:30 PM)
Friday: Withdrawals allowed for K2, K3, and K4-level employees only (09:30 AM – 05:30 PM)
Market Managers and above (including Market Managers) may withdraw funds at any time during withdrawal hours from Monday to Friday (excluding holidays). Interns are not subject to these restrictions.
Based on the easing of financial congestion, the company will gradually restore daily withdrawal privileges for certain positions to ensure payroll settlements are more orderly and efficient. To support this process, SMC plans to recruit 5,000 finance and settlement staff in Nepal and provide systematic training to enhance professional skills and processing efficiency.
Clear Communication and Commitment
The specific timetable and latest progress for restoring daily withdrawals will be promptly announced through the company homepage and during all-hands meetings, ensuring all employees are informed in real time. The company is committed to restoring daily withdrawal privileges in a cautious and transparent manner, guaranteeing timely access to employee funds while minimizing the impact of financial peak periods.
Company Commitment
SMC APP will continue to uphold the highest standards to ensure the safety and timely disbursement of employee funds, while steadily advancing the IPO process so that more people can share in the benefits of the company’s growth.